General Manager for Makkah Based Hotel
From: omar@onthemoverecruitment.com
Date: Friday, February 04, 2011
Category: Jobs Offered
Region: Makkah (Jeddah)
Description: Your Contribution
As the General Manager for our Makkah based hotel, you will manage all aspects of the business
including Guest Services, Night Audit, Switchboard, Security and emergency procedures. You will
participate in staffing and training of employees and manage their performance and development.
The manager will ensure complete satisfaction of both guests and the client, and follow all the programs
including health, safety, and policies and procedures.
Learn, Grow, Develop
- Diploma in Hospitality or Hotel Management
- 3-5 years experience in a similar role in all aspects of management (Night Audit, Guest Services,
Switchboard)
- Supervisory or management experience in the service industry
- Implement programs to increase level of guest satisfaction and operational excellence
- Ability to demonstrate leadership and to deal with all levels of management and staff in a
professional manner
- Should encourage employee creativity and innovation within company standards and guidelines
- Participates in the HR process to ensure proper staffing from selection, training and retention
- Develops and maintains procedures of security of monies, guest security, and emergencies
- Preferable bilingual, effective oral and written communication skills (English and Arabic)
- Excellent planning, organizing and time management skills
- Ability to work under pressure and to reach the established objectives
- May be required to work evenings and weekends to accommodate business needs
Note: Due to the fact that this hotel is based in Makkah, in accordance to the labour laws of the
Kingdom of Saudi Arabia, the successful incumbent is required to be Muslim.
Value Behaviours
- Serving Clients and Customers
- Drive and Dependability
- Interpersonal Relations
- Managing Employee Performance and Development
- Ensuring Safe and Quality Operations
- Managing Multiple Priorities
- Effective Decision Making
- Providing Quality Services
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